Category: Documentation, Records & Evidence

Record retention, accommodation documentation, complaint records, remediation logs, training records, exception documentation, vendor records, and evidence needed to demonstrate compliance.

Building an ADA Compliance Evidence File for Audits, Complaints, and Litigation

Building an ADA Compliance Evidence File for Audits, Complaints, and Litigation

Compliance and Implementation

Vendor Accessibility Documentation: What to Keep Beyond the VPAT

Vendor Accessibility Documentation: What to Keep Beyond the VPAT

Compliance and Implementation

Accessibility Exception Logs: How to Document Undue Burden and Fundamental Alteration Decisions

Accessibility Exception Logs: How to Document Undue Burden and Fundamental Alteration Decisions

Compliance and Implementation

ADA Training Records: What to Track for Employees and Contractors

ADA Training Records: What to Track for Employees and Contractors

Compliance and Implementation

Keeping Proof of Digital Accessibility Testing and Remediation

Keeping Proof of Digital Accessibility Testing and Remediation

Compliance and Implementation

Barrier Removal Logs: How to Track Cost, Feasibility, and Sequencing Over Time

Barrier Removal Logs: How to Track Cost, Feasibility, and Sequencing Over Time

Compliance and Implementation

How to Maintain an Accessibility Issue Log Across Multiple Locations

How to Maintain an Accessibility Issue Log Across Multiple Locations

Compliance and Implementation

What to Record After an ADA Customer Complaint

What to Record After an ADA Customer Complaint

Compliance and Implementation

Documenting the Interactive Process Without Creating Unnecessary Risk

Documenting the Interactive Process Without Creating Unnecessary Risk

Compliance and Implementation

ADA Record Retention: What Employers Should Keep and for How Long

ADA Record Retention: What Employers Should Keep and for How Long

Compliance and Implementation